Indeed, it’s not an unusual sight to see airline CEOs and Presidents swapping their corporate suits for operational roles. Ricky Isla, AirAsia Philippines CEO, once experienced the work of a ramp agent. Similarly, Philippine Airlines President Capt. Stanley Ng donned his pilot 4-bar epaulets for a commercial flight from Manila to Perth, marking the airline’s inaugural flight to that city.

This kind of initiative allows airline executives to feel the heartbeat of their organization – from customers to passengers to employees. It empowers them to make informed decisions about service improvements and enhancing the workplace environment.

: David Elliot | Flying Blue Platinum Facebook Group